At Dongguan Longyupeng Trading Co., Ltd. (hereinafter referred to as "we" or "us" ), we take your privacy very seriously. This Privacy Policy is intended to clearly explain to you how we collect, use, disclose, protect and manage your personal information to ensure that your privacy is fully respected and protected when you interact with our products or services. We are committed to complying with applicable laws and regulations to maintain your trust in us.
I.Information collection and use
· Registration information
When you create a game account, we may collect information you provide, such as username, password, email address or other contact information. This information is used to identify you, so that you can log in to the game, retrieve your password, and receive important game notifications.
· Game data
When you play the game, we will automatically collect some game-related data, including but not limited to your game character information, game progress, game achievements, scores, game time, purchase history (if any), etc. This data helps us provide you with a better gaming experience, such as providing challenges and rewards based on your game progress, and analyzing game balance issues to improve.
· Device information
In order to ensure the compatibility and stability of the game, we may collect information about the device you use to play the game, such as device model, operating system version, device identifier (such as IMEI, MAC address, etc.), screen resolution, memory information, etc. This information is not used to personally identify you and is only used for technical support and to optimize game performance.
· Use habit information
We may collect information about your gaming habits, such as the game features you frequently use, your game strategies, and how you interact with other players. This helps us understand player behavior, improve game design, and make games more fun and playable.
2.Information sharing
· Third-party service providers
We may share some of your information with third party service providers who help us operate and improve the game, such as server hosting companies, data analytics companies, payment processors, etc. We will only share necessary information and require these third parties to adhere to strict confidentiality agreements to ensure the security of your information.
· Legal requirements
In some cases, we may need to disclose your personal information as required by laws and regulations, judicial authorities or government departments. For example, in response to a subpoena or a lawful investigative request from a law enforcement agency, we will cooperate with the law to provide relevant information.
3.Data security
· Security measures
We take a range of reasonable security measures to protect your personal information, including but not limited to the use of encryption technologies (such as SSL/TLS encryption) to protect data transmission, encrypt stored data, set up access control mechanisms to ensure that only authorized personnel have access to your information, conduct regular system security assessments and vulnerability scanning, To prevent data breaches and malicious attacks.
· Data storage
We store your personal information in secure server environments that are subject to strict physical and technical protection. In terms of data storage, according to relevant laws and regulations and the actual needs of business operations, the collected personal data will be stored for a period of 3-5 years under normal circumstances. During this storage cycle, we take strict security measures to protect the integrity, confidentiality and availability of data. Securely delete or anonymize your personal information after the expiration of the storage period.
4.Cookies
· What is a Cookie
A Cookie is a small text file that may be stored on your device when you visit our games or related websites. We use cookies to improve your gaming experience, such as remembering information about your login status, game Settings, preferences, etc., so that you do not need to re-enter it the next time you visit.
· Use of cookies
We may use both first party cookies (set directly by us) and third party cookies (set by third parties we work with). Third-party cookies are mainly used for analyzing game traffic, advertising and other purposes. You can choose to accept or reject cookies in your device's browser Settings, but please note that if you reject cookies, it may affect your normal use of certain features of the game.
5.User Rights
· Right of access and correction
You have the right to access and correct your personal information. If you find that your information is inaccurate or needs to be updated, you can make changes through the in-game Settings option or by contacting our customer service.
· Limit the right to act and the right to object
You have the right to ask us to restrict the processing of your personal information or to object to the processing of your information based on certain legitimate interests. For example, if you believe that our processing of your information may cause you harm, you may make a request accordingly. Upon receipt of the request, we will evaluate and process it on a case-by-case basis.
6.Protection of minors
· Age limit
In accordance with relevant laws and regulations and the suitability of the game content, we set this game only open to users aged 13 and above. If we find that people under the age of 13 are using our games, we will take appropriate measures in accordance with relevant laws and regulations, such as restricting or prohibiting their continued use of the game, deleting their related information, etc.
· Parental supervision
We encourage parents and guardians to be aware of minors' online activities, including game use. If you are a parent or guardian and find that your child is using our games without authorization, you can contact us and we will assist you with the issue.
7.Update of Privacy Policy
· Update notifications
We may update this Privacy Policy from time to time based on business developments, changes in laws and regulations, or other reasons. We will notify you of updates to our Privacy Policy through in-game announcements, email notifications, or other appropriate means.
· Agree to update
The updated Privacy Policy will take effect upon publication. If you continue to use our Games, you agree to accept the updated Privacy Policy. If you do not agree with the updated Privacy Policy, you may choose to stop using our games and ask us to delete your personal information in accordance with the provisions of this Privacy Policy.
8.Contact information
If you have any questions, suggestions or complaints about this Privacy Policy, please contact us at:
E-mail: [email protected]
Address: Room 1307, Room 1308, No. 286 Changqing South Road, Changan Town, Dongguan City, Guangdong Province (Cluster registration)
In-game feedback channels: You can find access to feedback questions in the in-game Settings or Help Center.
We will respond to your inquiry as soon as possible and deal with your question properly.
